Job details

IT Infrastructure Project Coordinator & System Administrator

Function

Acts as the Single point of Contact for IT infrastructure and Application at BG EVG EMEA sites

Projects

Plans, monitors and manages internal IT projects across BG EVG EMEA sites in line with the EMEA IT Strategy;

Coordinates BG EVG EMEA projects, planning, internal and external resources, progress reporting through the project life cycle;

Assists the BCIT EMEA Infrastructure Project & Capacity Planning Manager in defining the hardware, the software and outside services needed for each project in order to determine costs and necessary budgets;

Propose to the BCIT EMEA Infrastructure Project & Capacity Planning Manager up to date technical solutions answering the business needs of the company;

Installs necessary hardware and software, depending of the project needs, with the help of the EMEA IT Team;

Analyses the issue, provides technical solutions and in case of necessity, asks for help to colleagues or outside service suppliers in order to fix the issues in the shortest time;

Manages project scope and expectations, utilizing change management practices;

EMEA BG EVG Infrastructure Management

Monitors/Manages the EMEA BG EVG Computer Rooms (Portugal/Poland) systems reports in order to prevent potential issues and prevent any performance issues (Infrastructure and Applications level);

Maintains technical procedures and reports for all systems running at the BG EVP locations;

Understand and manage with the EMEA IT Team the local networks.

System Administrator

Install, deploy and maintains new/current hardware/software/virtual devices and configure them in accordance with the Brunswick Standards defined by the Global IT Team inside all the BG EVG Computer Rooms, with the support of the EMEA IT Team.

Help Desk Agent role for part of his time

Working closely with the EMEA IT Help Desk Lead to align the BG EVG support to the EMEA IT Standards;

Monitors critical services and systems and take actions accordingly;

Follows up with customers to ensure issue has been resolved and/or IT service has been delivered;

Install the PC hardware and software, parametrizes the software according to the users, according to the work orders and priority;

Analyzes the problem, tries to solve it, possibly calls on the team and /or hardware suppliers to fix any issue, keeping IT Help Desk Lead aware of any kind of issue;

Coordinates communications with the user community regarding upgrades/changes to the desktop environment, in accordance with the EMEA IT Help Desk Lead.

Profile

- Secondary School, preferably Graduated in Information Technology or equivalent education.

- Knowledge of Windows Operating Systems

Windows client 10 and Windows Servers 2012, 2016 (basic skills for windows server)
- Knowledge of Office 365
- Knowledge of security rules and application of necessary software patches
- Telephony / Smartphone Knowledge

- Excellent customer service skills are required. Must be able to deal effectively with a variety of customers in a demanding and service-oriented climate

- Must be organized, detail oriented and able to complete work in a timely manner with a high degree of accuracy

- Must work with little or no supervision and be able to use common sense to make decisions within area of responsibility

- Possible Local travel may be needed for other nearby locations

- Strong cross-functional collaboration and facilitation skills. Ability to work in fast paced team-oriented environment, being results driven, and maintain a good attitude

- Availability to work on evenings, nights or weekends in case of emergency

- Stress resistant

- Customer oriented

Language

- English Knowledge, both written and spoken, French knowledge is advantage

  • Placed on:Mon 15 February 2021
  • Location: Vila Nova de Cerveira, Portugal

Brunswick Marine in EMEA Inc.

Parc Industriel de Petit-Rechain, Avenue Mercury 8
4800 Verviers
Belgium

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